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Privacy Policy

Your details.
Handled with care.

How this enquiry website uses contact details and optional analytics.

Pre-launch draft. Owner action required: confirm the legal entity, privacy contact, service provider arrangements, retention period and this disclosure before enabling live enquiries or analytics.

Who is responsible

PlayBolt operates this website. OWNER TO COMPLETE: legal entity and privacy contact email / address. Use the contact page for enquiries once the form is connected.

What we collect and why

When you submit an enquiry, we collect your email address, phone number, selected model and any name or message you choose to provide so we can respond to your enquiry. We do not request payment details. Submitting does not subscribe you to marketing.

Form processing

Our contact form is processed by Cloudflare Pages and Workers. Cloudflare Turnstile and rate limiting help prevent automated submissions. Accepted enquiries are sent using Cloudflare email delivery to our Zoho Mail inbox. Cloudflare processes technical information, including IP addresses, to protect the form. Until email delivery is activated, no enquiries are sent and attempted submissions show an availability message. These providers may process information outside New Zealand. See Cloudflare’s privacy policy and Zoho’s privacy policy.

Analytics and advertising

Google Analytics 4 and Google Ads measurement are optional and disabled until configured. On the live website, these tags load only after you choose “Allow measurement”. They help us measure page visits, product interest, contact-link clicks and enquiries accepted by the form service. Our event payloads do not contain your name, email address, phone number or message. We do not enable remarketing or enhanced conversions. Google page locations contain only the page path and supported campaign parameters, with other query fields and fragments removed.

If you allow measurement, campaign parameters (utm_source, utm_medium, utm_campaign, utm_term, utm_content, gclid, gbraid and wbraid) can be stored for the browser session and included with your enquiry to understand its source. Do not place personal information in campaign URLs. Google tags may process advertising click identifiers after permission. See Google’s privacy policy.

Microsoft Clarity

When configured, Microsoft Clarity loads only after you allow measurement on the live website. We use its heatmaps and session recordings to understand page interactions such as scrolling, navigation and clicks. Clarity processes device, browser, page URL and usage information and may use analytics cookies. The enquiry form is explicitly masked, including its inputs and status messages. We do not send contact details or custom visitor identifiers to Clarity. Advertising storage is denied in our Clarity consent signal. Do not put personal information in page or campaign URLs. Microsoft may process data outside New Zealand. See the Microsoft Privacy Statement.

Product videos

Product demonstration videos are hosted by YouTube. The player loads only when you select a video in the gallery. Playback is provided by YouTube and is covered by Google’s privacy policy.

Your choices and browser storage

Choose “Essential only” to prevent optional Google and Clarity tags from loading. When measurement is configured, you can change your choice through “Privacy settings” in the footer or the button below. Your choice is stored locally for up to 180 days. Withdrawing permission clears our campaign storage and accessible first-party measurement cookies, then reloads the page to stop the tags. A short-lived, one-time form receipt is stored in your browser session to show the thank-you confirmation; it contains the selected model, time and a random identifier, not your contact details. Some storage may be blocked by your browser; you can still submit an enquiry.

Access, correction and retention

You may request access to or correction of your personal information using the privacy contact. OWNER TO COMPLETE: verified privacy contact, retention and deletion periods, complaint process and applicable disclosures. We have not specified a retention period until the business processes are confirmed.

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